If you're using a Surface Dock: If the Surface device battery is empty, first charge it using the power supply that came with the device for a few minutes before trying to charge with the Surface Dock again. For problems charging your connected accessories: If this does not resolve your issue, see Surface battery won’t charge or Surface won’t run on battery for more solutions.

Manufacturer, Microsoft ASIN, B0163HP38W Is Discontinued By Manufacturer, No Date First Available, October 2, 2015.

If you have accessories that draw power from your Surface Dock or Surface, remove them and see if your Surface charges. Note: In some cases, when an audio device like a headset or speaker is connected to the 3.5mm jack, the audio device may not be detected right away. Disconnect the Surface Connect cable, then reconnect it to re-detect audio devices. Check your audio connectionsĭisconnect and reconnect your audio cables and ensure they are securely connected.ĭisconnect and reconnect your Surface Dock connect cable.Įnsure your speakers are plugged in to an electrical outlet and turned on.įor all other audio issues, see Troubleshoot Surface sound and audio accessories. Your Surface Dock comes equipped with a standard gigabit ethernet port. If you’re still having issues with your Surface Dock, you can reset it by doing the following: To troubleshoot network issues on Surface Dock, see Fix Ethernet connection problems in Windows. Unplug your Surface Dock from the power connector on the back of the dock. Reset the dock PSU by unplugging it from the power outlet and waiting 5 seconds.

Reconnect the power connector to the dock, then plug the dock PSU into an electrical outlet.

#Microsoft display dock no longer sold Bluetooth.

#Microsoft display dock no longer sold install.